Whether freelancing or running a bustling office, you may need to welcome clients now and again. With face-to-face meetings back on the menu, you might be a little rusty, especially if you have carried on meetings over screens for the past few years. Although you could be rusty, you still need to make sure you can welcome these clients properly and make an excellent impression. To ensure they get the right idea about you and your business, here are four ways to prepare for a client visit.
Let everyone know they are visiting
Once you have arranged the visit, you should let everyone know who is coming and when they will arrive. Informing your team about visitors will make sure they do not accidentally treat them like a stranger and it can also encourage them to avoid any tomfoolery that may occur within the office normally.
Announce the end of the day prior and send an email first thing to remind anyone absent the day before. As professionals, you shouldn’t expect too many issues, but it’s always worth telling them to ensure they show off their best selves.
Clean the Office
A messy office is far from the professional haven you want to cultivate, especially if welcoming a particularly important client. You and your team should keep the office tidy anyway, but it may be worth hiring an Office Cleaning service to come in the day before to make the workplace as clean and safe as possible.
The cleanliness of an office can say a lot about a company, so if you want to promote professionalism, this is a fantastic way to achieve that.
Give them somewhere to wait
Even small offices should have a waiting room where your receptionist or office manager can welcome clients while they wait for you to greet them. Designing the perfect waiting room is important, and it should include comfortable and clean furniture as well as a place for them to put their bag or briefcase.
Make sure to offer them a drink when they arrive, and if you have a spot for them to store their jacket or coat, this is even better. You shouldn’t keep them waiting too long, either, as their time is just as important as yours.
Make getting there easy
Some offices are not as easy to find as you think, even if you’re located in the city. Because of this, you should make getting there easy. Don’t just send them a postcode. Send them detailed directions and outline any awkward things they should know about, such as one-way streets or road works.
You should also establish a place for them to park, as you don’t want them to park several streets away. You can give up your parking space or set up a spot specifically for visitors so they can park right next to your building and avoid any hassle.
Client meetings can feel intimidating, but they don't need to be. As long as you do everything you can to make the experience as pleasant as possible, you can guarantee a fantastic and hopefully fruitful experience for both of you, which can lead to a better working relationship in the future.
6 benefits of temporary work
For many, job hunting tends to be looking for a job that’s more permanent, something you can rely on for years to come. It’s understandable why, as you’ll have a nice cushion, there wouldn’t be any need to worry about the future, plus, the benefits that long-term work provides is absolutely needed. While these are often sought after (as they should be), you should also think about the benefits of short-term work, more specifically temporary positions.
This can include things like Ace Working Holidays, summer jobs, or even something as short as working for some tourism company for a couple of weeks in the winter months. These positions are short, snappy, fun, and provide some unforgettable memories. So, what are some other benefits of temporary work? Keep reading to find out!
It's a great way to improve your resume
Whether you’re looking into temporary work for a certain season, specific location (such as overseas), or maybe even locally, these can be perfect for boosting your resume. Sometimes, you don’t need years of experience in order to pick up a new skill and temporary work is the best way to prove this. Temporary work allows you to use new technologies, software, and even a new environment. All in all, if you want to add a little extra “oomph” to your resume or LinkedIn profile, this could be exactly what you need.
Perfect for covering up resume gaps
Unfortunately, hiring managers hate resume gaps, even if it is as small as one month. So how can these be covered up with lying on your resume? Though temporary work of course! Temporary work means that you can quickly get on board with a job, and this experience can then be added to your experience and network. This is the best way to show hiring managers that you’re constantly trying to keep your skills sharp wherever you can.
It's a great way to switch industries
Sometimes, in order to be content in life, you need to make a big switch. This can be nicely said through switching jobs or industries. Temporary work is going to allow that. If you’re having a desire to switch to a completely new industry and just don’t know where to begin then a temporary position could be exactly what you need to get your foot in the door. Oftentimes, you don’t need much or any relevant experience with temporary work (not always the case). This could be the stepping stone you need to make that transformation for your career.
The hiring process can go faster
Believe it or not but if you’re looking to work for a certain company or certain position, working through a temp worker may be just what you need. When it comes to temporary hiring, it means that there is a sense of urgency and this position has to be filled ASAP. So going through the temp working process is going to drastically speed up the process where you may only need one interview at maximum rather than the traditional three.
Oftentimes, if you get the position for the temp role, it immediately higher your chances of getting the position full time when that comes. So, if you’re really wanting a specific position, a temporary working position may be the best way to get to it.
You may get paid more
Not always, but usually, temporary work means that you’re getting paid more than a permanent worker. It’s not always the case, but depending on the job board or temporary work agency, this could very well be the case. So if you’re tight with money or just want more to spend, then temp work is going to be one of the best ways to ease the financial burden off of you.
Plenty of flexibility
This is especially prominent when it comes to working holidays. Some positions, such as something tourist-related are only needed during peak tourist season. This could be something such as a waiter for a resort, a table busker for a little restaurant, a tour guide for a little tourist town, but it can go far beyond that. Whether or not you’re interested in a working holiday doesn’t need to matter. Even if you just want to work close to home, temporary work allows for more flexibility than a traditional job. You’ll most likely get a better work-life balance with a temporary job than you would if it was a standard 9 to 5 job.
There are more than enough benefits to temporary work, while some look down on it, these benefits can vastly outlay permanent positions. So why not give it a chance?
Construction is one of the most hazard prone and dangerous jobs a person can do. Some workers find themselves at dizzying heights building tall buildings, while others find themselves on the ground laying roads and foundations. It’s easy for there to be a slip up, but if a company establishes certain protocols, everyone can remain safe. Here is how construction companies can keep their workers safe.
Never cut corners
Establish rules on how to work and how to work safely and never stray from them. The minute a worker decides to make their own rules or skirt around a certain rule is when someone can get fatally hurt. Supervisors and managers must be on top of everyone’s safety protocols every day to ensure everyone gets to go home at the end of the work day.
Establish a vibe throughout the company that alerting management about someone who is not being safe is a good thing and not something to be ashamed of.
Keep equipment working
A lot of off-highway equipment needs to be constantly checked and serviced to ensure it will never fail on a worker at a very critical time. Making sure brakes are checked, gears are working, Fil filters are installed to keep the engine running smooth, and there is enough fuel in the vehicles will ensure that they will properly operate as they are being used.
When equipment servicing lapses, there is a greater chance of the machine malfunctioning and someone getting seriously injured.
Allow workers to rest
Construction is hard work and a lot of employees can get tired quickly. A tired mind leads to a lot of human error and an entire project can get derailed. If a worker needs a minute, give them two. Allowing for there to be certain amounts of down time in the day without sacrificing the schedule or performance gives workers a minute to get their heads on straight and prevent mistakes.
If five extra minutes means saving someone’s life then it is definitely worth it.
Use sustainable materials
A lot of construction workers put their health at risk when they are using materials that can make them sick. Certain chemicals and materials can cause major health problems. Working with dusty materials can cause toxins to get into the lungs. Tearing down old buildings can expose someone to asbestos. Using certain cleaners can cause harmful fumes.
The best a company can do is use organic materials that do not contain cancer-causing agents, and provide your workers with the proper protection if you cannot get organic materials. Masks, gloves, and protective suits are all useful in keeping a person safe.
Whether it is through signage posted everywhere, emails, memos, or verbal communication, over communicate. The more a person knows the easier it will be for them to keep themselves safe and out of harm’s way. If anything changes to protocols, let workers know ASAP. Never be afraid to point out a mistake or show someone how they can perform their job safer.
Six tips your new truckers need
If you are running a business where you are hiring truckers to be on the road and delivering products, you need to make sure that your truckers are safe. Newbie truck drivers will always have tried challenges on the road. If you are the employer, you are in a position to help!
It’s easy for new employers in any situation to be nervous about how they treat their employees, but when you have truckers on the road, you have to care about their health and well-being as well as the health and well-being of other people on the road. From ensuring you have a good truck accident attorney on staff, to ensuring you have done the correct background checks on all your new employees,you will be confident in your ability to keep your truckers safe on the road. Let’s take a look at six tips that your new truck drivers need.
1. Make sure that they prioritise their sleep. Truck Drivers need to sleep more than anything else, especially if they are taking long journeys to deliver your products. As an employer you want to make sure that your truck drivers have less risk of accidents on the road. It is not worth asking them to push through the tiredness just to make a delivery on time. Empower your truck drivers to understand their own needs and stop at rest stops for a sleep and a nap when they need to.
2. Hold healthy eating training sessions. It is super easy to stop at truck stops and buy unhealthy burgers, and greasy fries every time they stop. As an employer who is in a position to ensure that people are healthy and they are eating well as part of their job, you could host training to help them to understand how to make quick healthy meals and to make better choices on the road. Instead of your staff relying on fast-food and snacks, you can help them to understand which foods will keep them energised and able to concentrate for longer.
3. Ensure your truck drivers exercise. Truck drivers sit down for a long time behind the wheel of the trucks and while you don’t want them to stop too often, empower them to exercise when they do stop; even things like a run, a jog, a walk, some star jumps can help to keep the body moving after sitting down for so long. It's not just good for their health and well-being but to reduce the risk of things like blood clots from sitting too long.
4. Provide them with smartphones and a data allowance. If you want your truck drivers to work for you for longer, you need to make sure that they can communicate with their families at any point. Provide all of your drivers with a smartphone and data allowance so that they can FaceTime the families while they are on the road.
5. Be strict about your policies and procedures. Provide training for all your truck drivers to understand how they should behave and represent your company on the road. The trucking industry is complicated, so make it easy for your truck drivers to feel comfortable and confident that they know what they’re doing.
6. Motivate. You are in a position to motivate your truck drivers to be the best on the road. Be the kind of employer you would want to have and you’ll go far.
If you have been working in retail for a long time, you have almost certainly accrued a decent amount of knowledge and understanding about the industry and how it works. Too often, such knowledge is wasted, and that is certainly the case if you simply stay in the same role forever. But there is something amazing you can do with that knowledge, and that is to start your own retail business. If you are keen to do that, there are some important things you will want to bear in mind, which we will look into now.
Understanding the importance of niche
If there is one thing that you have almost certainly picked up along the way in your work in the retail world, it is that you need to have a strong niche if you are going to find success. That niche can be pretty much anything, so long as it is something you genuinely care deeply about and which you are likely to enjoy doing for yourself. The more you know about it, the more likely it is that you are going to be able to run a business in that niche, so make sure that you have chosen wisely.
For food retail, it’s important that you are focused on food safety, as this is one of the most vital elements to keeping your customers safe - and your company in operation. There are many aspects to ensuring food safety, from following the cold chain rule to using a nylon tube in food production lines. It’s vital that you are not doing anything throughout this process that might put someone in harm’s way, otherwise you could struggle to keep your business’ reputation going strong and you might cause harm to someone, which you will obviously want to avoid.
The customer’s experience
You’ll also need to put your retail knowledge to use in terms of ensuring that the customer’s experience is as it should be. This is something that you will always need to focus on in whatever way you can, and in truth you might be amazed at what a difference it can make when you start to view things primarily from your customer’s viewpoint. Making decisions based on what is good for your customers is always a good move in the right direction, so that is something to ensure you are doing.
Finally, bear in mind that one of the quickest ways to put people off a retail business is for the shop floor itself to be unclean or untidy. You need to keep on top of the cleanliness if you hope for your customers to come in thick and fast, as this is going to make an enormous difference to how likely you are to have a successful business in general. A good approach to cleanliness is therefore vital, and it’s a good idea to make sure that you get whatever professional help you can find in this regard. All in all, that will make a significant difference.
As a UK business owner, it is imperative that you know and carry out your legal obligations regarding health and safety. The UK Health and Safety at Work Act 1947 secures employee rights to a work environment that controls health and safety risks.
This post looks at some ways you can adhere to these regulations.
Review your Health and Safety policy
The first step to ensuring you are doing all you can for your employees is to review your company's health and safety policy. This document sets out the procedures and systems to ensure compliance with the law. The policy should detail how health and safety risks are identified, monitored, and controlled and what steps employees should take if they feel a risk exists.
You should also make sure that your employees know about any changes to the health and safety policy - this could be through an email or in a meeting.
Implement regular inspections
Regular inspections are a simple way to keep your company on track with health and safety. You should be inspecting the work environment at least once a week to see if any problems need to be addressed.
It's also essential to conduct periodic inspections of machinery, equipment, and all other items that could pose a risk. By performing regular inspections, you will know if there is an issue before it becomes much more serious.
Appoint a Health and Safety Manager
If you have employees, one of the first steps you can take to improve health and safety standards in your company is to appoint a health and safety manager. The person should be knowledgeable about the company and its operations and the hazards associated with them. They will be responsible for developing, implementing and updating policies relating to health and safety, such as periodic Hotel Carpet Cleaning to remove dirt and allergens safely, carrying out risk assessments, managing emergencies, providing training on safe work practices, advising of any necessary equipment or protective clothing.
In addition to the health and safety implications, it is also important to consider insurance. As an employer, you are liable for your employee's well-being, so you must ensure that you have sufficient insurance coverage in place.
All businesses should have public liability and employers' liability insurance in place, but these policies may not cover the total cost of any potential accidents or injuries.
If you wish to cover the cost of any such incidents, specialist occupational health and safety insurance can be taken out. This policy will cover compensation for employees and legal fees if a claim is made against your business.
Train your employees
It is your responsibility as the employer to provide training for your employees. This includes training on how to identify and report health and safety risks and how to deal with accidents, emergencies, and work-related injuries.
Make sure that you provide this information in a language that is easy to understand. Employees will be more likely to take notice of the instructions if they find them easy to understand. If your employees need a refresher on their training, hold regular internal meetings or presentations where they can discuss any issues they may have with their understanding of the information provided.
Starting a business is not an easy task. It requires dedication, time and money. But the rewards are worth it as you create your own business, set your own hours and make all of the decisions. However, you may be wondering what it takes for you to grow a business and why you should start focusing on this now? Let’s take a look at this a little deepery
What You need to know when developing your Business
When it comes to growing your company, you’ll want to have a strong business plan and a solid marketing strategy. A business strategy is the road map for your company. It is what defines your company and what you do. It also helps you to identify where you are headed, who your target audience is, and how to reach them. A marketing strategy is an important part of a business strategy. It helps you to define who your target audience is and how to reach them through various methods of marketing such as social media, advertising, or word-of-mouth. This can boost your growth exponentially.
How to create a marketing strategy that works for your Business
A marketing strategy is a plan of action that is designed to achieve the goals of the business. It includes the market segment, target audience, and competitive analysis. A good marketing strategy needs to have a clear goal. Without one, it can be very difficult to make progress in any direction. A comprehensive marketing strategy should include:
- Clear goals
- Market segment
- Target audience
- Competitive analysis
- Marketing mix (marketing tools)
Strategies to turn to when you want to grow quickly
The first thing you need to do is to find out what the demand for your product is, and how much it costs. You should also research your competition, so that you can try to offer something that they don't have. If you have a good idea of what people want and how much they are willing to pay for it, then you can start marketing your product. Try using a variety of channels like social media, email marketing, and paid advertising. But you may also want to do analysis of where you’re at. This could be hiring a specialist in your niche to conduct it, like a FEA Stress analysis or something similar. It may help you to work out where you are and where you need to go next.
Why you need to focus on the long term in your Business
The long-term view is the most important perspective for any business. It's about understanding the present, and planning for the future. Businesses need to develop a long-term strategy that will help them grow and be profitable in the future. This will require them to think about their customers, employees, investors and other stakeholders.
Actionable tips to help you develop your Business this year and grow revenue
- Plan for the future with a good marketing strategy.
- Develop a good understanding of your customer and find out what they want.
- Improve your company's growth by having a good team and hiring the right people.
- Stay updated with the latest trends in business so you can stay competitive.
How to set up your first Office
Creating your own office for your business can be a daunting task. However, if you plan it well, you can make the process easier and more manageable. It’s important to approach this in the right way. If you’re ready to get started, this is what you need to do.
How to choose the right office space for your Business
Choosing the right office space for your business can be a difficult task. It is important to consider factors such as how much space you will need, where you want to set up your office, and what kind of environment you want to create.
Some people prefer to work from home, which also has its benefits. You can save on rent and other expenses. However, if you are working from home it is important that your family life doesn't suffer because of this decision. You should also make sure that there is a good internet connection in the house or apartment where you are going to work from so that you don't lose productivity time due to slow internet speeds or interruptions in service.
The furniture you need for your office
Choosing the right furniture for your office space is not an easy task. You need to take into consideration the size of your office, the number of people who are working in it, and the type of work you do. There are many types of furniture that can be used in a startup office space. You might need to get a desk and chairs, huddle room furniture, storage and even kitchen space. But you might want to make it inviting too. One way to make your office feel more like home is by adding a couch or some comfortable chairs to your space. This will give you a place to sit and relax when you need to take a break from work.
What kind of equipment do you need in an office?
A lot of people are starting an office with no equipment and they are wondering what kind of equipment they need. This is a difficult question to answer because there is really no "one size fits all" solution. The type of equipment you need depends on the type of business you have, the size of your office, and how many people will be working in it. It’s likely to be a computer as a minimum, but it may also be a printer or phone conferencing services too.
How to make your office productive & motivating
Many offices have a culture of being unproductive and unmotivated. These days, it is not uncommon for people to spend most of their time in an office space on social media or watching TV. There are many things that you can do to change this and make your workplace more productive and motivating.
If you want to be more productive, then you should create an environment where they will succeed at work. This means creating a space that is conducive to focus and concentration. It’s important to avoid being distracted in your office space and ensure the decor boosts your focus.
Your customer’s experience with your business is vital in their decision-making process. It is therefore important that every interaction they have with you, whether directly or indirectly, makes a lasting impact on them. If you are able to achieve this, they are more likely to remember you, you will give them a reason to choose you over your competitors, recommend you to their friends, and stay loyal.
Markets are growing to new heights, so the experiences your customers have with your business will be able to put you above your competitors. It has been reported that approximately 86% of customers are willing to pay more money if they have had a better experience. There is no better time than now to focus on your customer experience, and make it a priority.
Here are some top ways you can get started with improving your customer experience.
Understand your customers
You cannot adequately serve your customers if you don’t know who they are. It is vital that you learn as much information as you can about your customers, so you can understand what they want and need. This will enable your sales team to connect with your customers, empathise with their struggles and provide the right solutions. You should create customer profiles that detail specific information about them including demographics and interests. This will also help your business to develop solutions that will resonate with them.
Create a vision
Creating a vision for the journey your customers will experience will provide your organisation with a roadmap to success. This can be a strategy and a set of statements that will guide your employees to behave in certain ways and take appropriate action. This will be the foundation of everything you do, from customer service to product development, as it will keep your customers at the heart of everything you do and make sure your research turns into valuable action.
Make your business easy and accessible
If it is difficult to navigate your website, your store, or make a purchase, customers are going to be instantly put off from investing in you. Instead, you should think about what a typical customer expects when they interact with your business, whether it is online or in a store. If they are new to your website and are early on in the buyer's cycle, then they are more likely to look around, find out who you are, and look for advice. It is therefore important to make sure your website has clear navigation and a blog filled with helpful guides, advice and recommendations. In-store, you should ensure employees are always visible and ready to answer questions. For customers who are ready to purchase, you should consider the different types of POS systems and equip your store with the best one that will make purchases efficient, and ensure your employees personalise the service they receive.
Your customers are the most important part of your business because, without them, your business wouldn’t exist. If you want your business to grow, it is therefore vital to continue to invest in improving your customer's experience.
Managing your human resources can be tricky. Today, businesses have to deal with so many employees who are unmotivated to work or simply not interested in moving up the ladder. While money has proved a driving factor for employee motivation, a study has shown that it is insufficient on its own. Whether you want your employees to stay longer with your business or inspire them to deliver on set targets, here are four highly effective ways to motivate your employees.
1. Listen to employees
Employees are very motivated to deliver when they feel their opinions and needs are heard at the workplace. While this doesn't imply granting all employee requests, it would be best if you listened to what your employees have to say. Listen to every employee and respect their new ideas or methods of getting work done. Try not to shut down suggestions or downplay the issues they communicate to you. If your employees are repeatedly silenced and not encouraged to speak up, it is just a matter of time before they become disinterested or unwilling to work hard.
2. Set realistic goals and acknowledge success
It is in everybody's nature to challenge themselves. Employees will likely lose interest when they do the same tedious jobs with no set objective. Therefore, it is advisable to set realistic goals that push your teams to achieve them. When an employee achieves a goal, be sure to acknowledge it. Acknowledging employee performance doesn't have to be extravagant. A simple lunch or acknowledgment during staff meetings can go a long way to motivate them to work harder and accomplish set objectives.
3. Incentivise deserving employees
You should always give people a reason to stay with your business, and offering an incentive package is a great way to do so. Whether quarterly, six months, or annually, you might want to acknowledge your hard-working employees within the set period. However, it can be useful to create a commission structure rather than a competition. You can offer a bonus or foot the employee's extra credentials bill. When employees know you will reward them for their efforts, they become more willing to do well and stay longer to see a job through.
4. Create an ideal workplace
Nobody wants to work in an unhealthy and unsafe environment. As a result, it is best to create an aesthetically pleasing, functional, well-lighted, and healthy environment. This means making sure your equipment is updated and well maintained to limit any hazard risks in the workplace. For instance, be sure to provide employees with the right protective gear and equipment to work. If your business is one that involves the usage of chemicals, you may want to consider installing industrial tanks to mix, process, and store chemical products in your workplace safely. Safety is good for business since employees value their safety and are motivated to give more when they know their health and well-being are at the top of the business's priorities.
Keeping a happy and motivated working team is key to achieving business success. While others need a little nudge to deliver, some are self-motivated. However, the utmost responsibility lies with the business owner and manager to motivate them.
From driving their vehicles to defending their homes, insurance is a crucial component of everyday life for the vast majority of the population. As a result, insurance businesses may be profitable and successful regardless of how well the economy is doing.
So, you'd like to open your own insurance agency, right? If you're looking to get into the lucrative insurance business, there are a few things you'll need to do before you can get started.
1. Conduct Industry Research
If you've never worked in the insurance sector before, it's critical that you learn everything you can about it before starting your own agency. A successful insurance agency demands an in-depth knowledge of insurance goods, excellent managerial abilities, drive, and sales expertise.
It's a lucrative yet difficult industry. Your clients value your knowledge and competence. People are putting their faith in you to be there for them when they need you the most. You must be able to manage these challenges with elegance and composure. Already know the business? Then you may learn more about running an insurance agency. Purchase a couple books on beginning a business, especially if they are insurance-related.
2. Develop a Business plan
Starting a business, whether it's an insurance agency or anything else, necessitates a well-thought-out strategy. If you aim to raise money from others, this is extremely vital. It is important for potential investors to know how you plan to attract customers, differentiate yourself from the competition, and eventually generate money. Strategic planning forces you to think about your vision for the company and how you plan to achieve it.
3. Get licensed
If you wish to create your own insurance agency, you must first get a licence from the area in which you live. The application and licensing procedure takes a long time. You must get a licence for each jurisdiction in which you wish to conduct business, as well as for each type of insurance that you intend to offer in that area.
4. Ensured funding
Starting an insurance agency may be financially rewarding, but it takes a significant amount of cash to get it off the ground. Start-up funding is influenced by a wide range of factors such as your business concept, geography and more. Larger agencies will need money to pay for office space and salary for their employees, whereas sole proprietors can operate from their homes with low overheads, especially if they have Insurance software that can help them efficiently run day to day operations.
Make sure you have a safety net in place that will cover your operational expenditures until you have a continuous stream of revenue. Having determined your budget, you can seek assistance from investors, obtain a small-business loan, or a combination of the two.
Once you have followed these four steps, there are only two things left to do; gaining access to insurance carriers and of course, getting your name out there so you can become a fully fledged insurance business that’s genuinely interested in protecting those most vulnerable.
In today's world, many businesses are struggling to keep up with the demands of their customers. As a result, it is becoming more and more difficult for companies to deliver on time, leading to unhappy customers, lost revenue opportunities, and employee turnover.
This blog post will discuss how you can increase efficiency in your business processes to avoid these pitfalls! Here is how to know how efficient your business processes are.
Are you outsourcing some services?
There are several reasons why businesses outsource some services. One is to avoid the cost and hassle of running a new business in a country where you don't have an established presence or paying somebody else's wage rates for low-skilled work that your employees could do just as well on their day off.
Another reason might be access to specialist skills. For example, suppose there's nobody who can do business bookkeeping such as billing, invoicing and more. In that case, contracting someone external with bookkeeping services capabilities will get the job done more quickly than any internal training program would achieve.
Are you automating some tasks?
Automating tasks is an excellent way to increase efficiency in your business processes. By reducing the number of manual steps, you can focus on other aspects of your organization's work and save time.
Some common examples include using an accounting program for invoicing instead of Excel or paper, designing forms online instead of by hand, creating automated emails from templates rather than individual messages, and integrating with third-party software like Zendesk, hence, customer service tickets automatically populate into your CRM system when logged there.
Have you moved to the Cloud?
Cloud technology is the future, and it's here to stay. You want your data to be accessible from anywhere without needing an internet connection or external storage device.
In addition, cloud-based services are reliable, redundant, and secure--making them an excellent option for businesses of all sizes. If you're still unsure about moving your business over to cloud solutions, there are many benefits you are missing out on. Such include lower costs, increased security, efficiency and more.
Are you investing in your employees' skills?
It's common for companies to use outsourcing and automation as a way of increasing efficiency. However, as mentioned, this often means that you do not need employees for specific tasks handled by machines or outsourced labor instead.
This is also true when it comes to investing in the skills of your current staff members who may no longer fit into a company's future needs. However, if you invest in your employees' skills now, they can become an asset rather than just another expense on the payroll.
In conclusion, it is a good idea to check on your process’s efficiency by outsourcing some services or automating some tasks to see if it will help improve the overall business process. You can also invest in employees' skill development to ensure they have the best possible training needed today. Lastly, the cloud provides a great way of doing this without having all that infrastructure investment. So, weigh up all options before deciding which one you should move towards, next!
Almost all offices today are designed in a way that allows for open plan living. This allows for communal seating and meetings, and it gives people the chance to have open options rather than private offices, and that can be the best thing for some businesses to achieve. The problem? Open plan offices never know privacy and there are some meetings that need more than an open plan space.
Whether you are looking to help the workers to have a quiet space without distractions, or you want to have a private space for the management team, you need to look at hiring a demountable partitioning contractor so that you can get the space that you need for that all-important quiet time. Quiet offices are a must for some and there are some conversations that should only ever happen behind closed doors.
From a small wine bar with a limited number of seats to a larger bar that welcomes all and serves a wide range of drinks, there is an art to keeping your customers loyal and your business afloat.
The hospitality industry usually gets hit hard with economic issues. Still, there are many things that you can do to keep your customers happy and set yourself apart from the rest.
When you talk about the stock, you might be thinking just about the alcohol stored in your perfectly designed refrigerator installed by expert refrigeration services. But it is more than that. It is your job to think about all of the small things too.
Some cocktails have stood the test of time, and you can buy them in any bar. Although the quality might vary, the premise of the cocktail is the same.
So, while having a set cocktail menu is important, you can add something unique to your menu.
Something to keep in mind about signature cocktails is that you can have them set at a more exclusive price since they aren't available anywhere else. And although they might contain the same alcohol as some of the classics - the final product is unique.
Cater your custom cocktail to the area that you are in; for example, for a high-end location, you’ll want something with a refined finish that feels and tastes luxurious. Yet, if you are situated within a high student population, they typically want cheaper drinks.
Experiment with some mixes and find the right one for you.
If a glass of white wine costs $7 everywhere, then people will go to the closest option with seats in most cases. There is no reason to go further unless you offer something that others don’t.
Happy hour, ladies hour, BOGOF, or even tasting menus can be your ticket to having all of your seats filled every night of the week. And don’t discount those Sunday evenings either.
Events might seem gimmicky, but they have a long history of working well and can be used on the nights that you usually find you have a quiet bar. You might also notice that you get a different set of clientele on those evenings and open up a new market for yourself.
You can’t expect your staff to be happy and sparkly all the time - but if you hire the right bar staff, you’ll notice that they have a friendly quality about them. Even on a night, they’re not feeling their best; the customers will be happy to order from them.
To get the best staff, you will make sure they are protected from the characters at the bar that get a bit much, that there are regular perks, and that any concerns are addressed quickly.
And perhaps the most important thing is the leadership that you show. To do your best, here are some tips: Being a leader is more than just “skills” - LEARN DEVELOP LIVE.
Almost every business owner has the struggle of ensuring that they hire people who will work well together. When it comes to your business, teamwork is a must and if your staff aren't working together as a team, then the business itself will suffer. The whole point of a business is to be a success but a business is only as successful as the people working within it. For this to work for you, you need your team to come together and work well.
Whether you are a small business owner or you are a large corporation, business training courses to upskill your team will help you to get everyone working together. When people feel inspired, they’re more open to collaborative working and that’s what you need for your team to succeed. Below, we’ve got some of the best ways to get your people working side by side rather than against each other.
Although we live in a digital world, there are many things that your company will have that are tangible. Tangible assets, otherwise known as physical assets, can be any number of items in your business - what matters is that they can be picked up and taken.
Your tangible assets can be your desktop computers, portable devices like phones and laptops, cash, gold, other valuables, paperwork, and more.
Anything used by your company is an asset - and all of your assets should be protected. Unfortunately, many companies don’t take the correct protective action until something has already happened.
In this case, you should be proactive.
One of the most important things you need to do is check your risk. Look at how many entrances there are to the property, how easy it would be to access the assets? Do you have the proper security setup?
Are there blind spots in your security camera system? How robust is your alarm system? It can be worthwhile to get a security company in to highlight all of the weaknesses in your network.
All of your devices will need regular maintenance to ensure that they are performing correctly. You might think the only protection comes from preventing criminal behavior - but a lack of maintenance on anything tangible can lead to its breakdown.
When your devices no longer work, they will need to be replaced - if that is the case, you will be out of pocket and unable to perform your business duties until the replacements arrive.
Small lock boxes, desk drawers, and usual things are easy to move and steal. Having a vault poses a much more significant challenge, and in most cases, they won’t be broken into. Specialist Vault Installation and Dismantling Services across the UK can make sure you get the proper vault for your needs and that your tangible assets are protected.
Vaults are ideal for paperwork, gold, diamonds, hard drives, and anything else of value that would otherwise be easy to remove.
Insurance is the ultimate in ‘what if’ protection, and while you might not think you need high-level cover, consider what would happen to your business and your reputation if you were to suffer a break-in and a loss of vital information and product.
Often smaller businesses try to get the minimum insurance, but it is worth talking to an insurance company about what they really need.
Keep in mind that you need to have insurance for all of the devices used by your staff at their home.
Consider if everything of value needs to stay on the business property overnight. It can be better to take home some of the essential items to your business in some cases. Encourage any staff who carry devices to keep them in backpacks with locks or codes in order to have a higher level of protection.
Another way to protect your business is to make sure that your workers are all doing their best work too: How to have maximum efficiency at work.
Author - chris
Author, Editor, Creator of this website.